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BroadCloud PacketSmart
The key to successful VoIP-Video-Data deployments is to employ a lifecycle management approach to network design and management. BroadCloud offers a broad range of cloud-based quality of service ("QoS") management tools to deliver complete converged media lifecycle management services to their SMB and multi-site enterprise customers.Watch the Demo.
Assess and resolve potential network issues before deploying VoIP and video services.
Verify the VoIP network post deployment to establish a performance baseline.
Continuously monitor and re-assess the service quality to troubleshoot and proactively identify problems in the network.
Assessment and Verification
VoIPPro and PacketPro are powerful cloud-based VoIP network and troubleshooting solutions for use by service providers and value added resellers. These services utilize a PacketSmart™ Field Service Kit (FSK) . Simple. Flexible. Accurate. Learn More.
Monitoring and Troubleshooting
VoIPCare and VoIPCare Plus are hosted services that use a permanently deployed micro-appliance to continuously monitor the VoIP-data quality of every call. Learn More.
Support
We offer phone and email support to all PacketSmart customers. Comprehensive documentation and training videos are available via Xchange. For questions on PacketSmart, you can contact us by dialing: 1-877-322-9888 or by completing a contact us form.